Telecare Program

1. What is the Telecare Program?

Telecare is a service whereby a daily phone call is made to homebound individuals. It is intended for people who live by themselves in the Bozeman/Livingston area and would like contact with someone at least once a day.

2. Is the Telecare Program only for the elderly?

Absolutely NOT! It is for everyone, male or female, who might benefit and gain comfort from being called on the telephone once a day.

3. Is there a charge or a fee for the Telecare service?

No. There is never any charge. However, you may make an annual donation to the Help Center if you so desire.

4. What do I do to join?

You may print out an application from this website or contact Telecare by phone or mail at the Bozeman Help Center, 421 E. Peach St. Bozeman, MT. 59715, (406)586-3333. Or you may inquire through your local Senior Center, doctor, minister or public service person. You will be required to fill out forms and assistance can be provided for that. Your name will be put on the Telecare list immediately after this form is received.

5. What kind of questions are on the forms?

Our forms will ask for name, address, phone, church affiliation and doctor. In addition we will want to know a relative and neighbor’s address and phone in case we cannot reach you.

6. What will happen if I don’t answer my phone and you think something is wrong?

We will attempt to call you several times during the day. If we still do not get an answer, we may call your neighbor or relative to see if they know where you are. If no one is aware that you were going somewhere for the day, we may send one of our Telecare Staff over to your house to check on you. Only if we think there is an emergency will we send the police to check on your safety.

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7. When will I be called?

You will be called between the hours of 8:00 and 11:00 A.M. You can discuss a time preference with us. It will be important to us that we reach you every day.

8. Must I be called every day?

Yes and NO. We will call you every day unless you make other arrangements with us. For instance, you can arrange to be called every other day, OR just on week days, OR you can call us a day or two ahead of time if you plan to be gone from your home for a period of time. You can make these arrangements with the Telecare staff.

9. How can I reach the Telecare Staff?

There is always someone available at our telephone number, 586-3333. We are open 24 hours per day and can take a call from you at anytime. Click here for a printable version of our Telecare Application.