Referral Database & Crisis Answering Service for
Mental Health Professionals
The Referral Database & Crisis Answering service is a service the Help Center provides to Mental Health Professionals in Gallatin, Park, Madison & Beaverhead Counties. We also partner with the Gallatin Mental Health Center to provide extended emergency services.
NEW in 2020:
We have three options for services available to area mental health professionals:
NEW in 2020:
- We now have a way for individuals to search for mental health providers on their own through the Bright App on our website!
- You can now simply update your information every year instead of filling out the entire form. If you signed up in 2019, you are able to use the update function now. See below for instructions.
- You now have the ability to update your information as-needed through a new log-in system. This includes notifying us when you have openings or are not accepting new clients.
We have three options for services available to area mental health professionals:
- Option 1: FREE Referrals! Fill out our form and we will provide free referrals to your practice! It’s that easy!
- Option 2: Protect your privacy and let the Help Center act as your Crisis Answering Service for after-hours client emergencies. Plus FREE referrals!
- Option 3: Protect your privacy and your time! Let the Help Center and the Gallatin Mental Health Crisis Response Team (CRT) respond to your clients who are in an emergent situation and might need an evaluation for hospitalization. This assures your client will be evaluated by the CRT should they need a higher level of care. Plus, FREE referrals!
Three Options to Participate:
Service |
Option 1 |
Option 2 |
Option 3 |
Referral Database |
Y |
Y |
Y |
Crisis Answering Service |
N |
Y |
Y |
Extended Emergency Services |
N |
N |
Y |
Fee to participate |
N |
Y |
Y |
service details
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OPTION 1
FREE Referral Database The Help Center is happy to offer FREE referrals to Mental Health Professionals in local and surrounding counties! Your information will be included in our database which we will use for referring our crisis hotline callers to you. You may choose to only be included in our database (Option 1) or if you choose Option 2 or 3, you will automatically be included. |
OPTION 2
Crisis Answering Service (CAS) This enables you to keep your cell and/or home phone number private. For a nominal fee, your privacy is protected and we will call you should one of your clients need your assistance in an after-hours emergency. |
OPTION 3
Extended Emergency Service (EES) Gallatin Mental Health Center provides the Extended Emergency Service. This service combines the Help Center’s Crisis Answering Service with the Crisis Response Team. For a yearly fee, you can be assured that your client will be evaluated by the CRT should they need emergency assistance at the ER or Hope House. If the client contacts the Help Center before going to the ER, we will attempt to contact you on their behalf. |
sign up
We open up registration every January. Registration is OPEN.
New in 2020: Providers will now have a way to update their listing throughout the year, including notifying the Help Center when you have openings or are not accepting new clients. You will also be able to simply "update" your information annually instead of completing the entire form each year. We will reach out regularly to remind you to update your profile.
New in 2020: Providers will now have a way to update their listing throughout the year, including notifying the Help Center when you have openings or are not accepting new clients. You will also be able to simply "update" your information annually instead of completing the entire form each year. We will reach out regularly to remind you to update your profile.
Cost to participate
Counselors/Social Workers/Psychologists/Therapists:
- Option 1: Free
- Option 2: $200 (check) or $205 (online)
- Option 3: $500 (check) or $512.50 (online)*
- Option 1: Free
- Option 2: $200 (check) or $205 (online)
- Option 3: $800 (check) or $820 (online)*
IMPORTANT: When you sign up for Option 2 or 3, we ask you submit payment ASAP online or via check (see below). We have open enrollment, which means no matter when you sign up in the calendar year, you will pay the same fee. We strongly encourage you sign-up in January every year to get the most out of your annual fee.
FAQ
What happens when my client calls the Help Center?
When they call and say they are a client of yours and need to get a hold of you, we take their information and use the information you provided in your registration form about how to get a hold of you after-hours. NOTE: We try to get some information about what is going on for them, but sometimes they do not wish to share with us.
What if I am out of town?
Please email us at info@bozemanhelpcenter.org before you leave with: Your name, dates and times you will be gone, who your backup person is and their contact information. You are also welcome to call our business line at 587-7511 to relay this information.
What if my practice has an on-call schedule?
Please email us at info@bozemanhelpcenter.org with the schedule and contact information for each provider. Each provider on the list MUST be signed up in our system.
What if you can’t get a hold of me?
We work through the information you provided in your registration form about how to reach you. If after 30 minutes we do not reach you, we contact your backup person.
If my client is in crisis will Help Center staff speak with them?
Of course! If the client is in crisis and speaking with a Help Center staff member/volunteer is something they are open to, we will try to engage them to help them through the crisis or until you can be reached.
How can I notify my clients they can call the Help Center after hours to reach me?
You are welcome to leave a message on your voicemail with “If this is after hours and you need to reach me, please call the Help Center at 406-586-3333.” You are also welcome to give the number to new clients as a way to reach you after hours.
What happens if my client is in the ER and they need to be evaluated?
If you are signed up for the Extended Emergency Services, the Gallatin Mental Health Center Crisis Response Team (CRT) will respond and evaluate your client. If you are not signed up, the Help Center will call you to respond to the ER for your client.
When they call and say they are a client of yours and need to get a hold of you, we take their information and use the information you provided in your registration form about how to get a hold of you after-hours. NOTE: We try to get some information about what is going on for them, but sometimes they do not wish to share with us.
What if I am out of town?
Please email us at info@bozemanhelpcenter.org before you leave with: Your name, dates and times you will be gone, who your backup person is and their contact information. You are also welcome to call our business line at 587-7511 to relay this information.
What if my practice has an on-call schedule?
Please email us at info@bozemanhelpcenter.org with the schedule and contact information for each provider. Each provider on the list MUST be signed up in our system.
What if you can’t get a hold of me?
We work through the information you provided in your registration form about how to reach you. If after 30 minutes we do not reach you, we contact your backup person.
If my client is in crisis will Help Center staff speak with them?
Of course! If the client is in crisis and speaking with a Help Center staff member/volunteer is something they are open to, we will try to engage them to help them through the crisis or until you can be reached.
How can I notify my clients they can call the Help Center after hours to reach me?
You are welcome to leave a message on your voicemail with “If this is after hours and you need to reach me, please call the Help Center at 406-586-3333.” You are also welcome to give the number to new clients as a way to reach you after hours.
What happens if my client is in the ER and they need to be evaluated?
If you are signed up for the Extended Emergency Services, the Gallatin Mental Health Center Crisis Response Team (CRT) will respond and evaluate your client. If you are not signed up, the Help Center will call you to respond to the ER for your client.
Need help?
Please email us at info@bozemanhelpcenter.org or call our business line at 587-7511.
Update my information
Payment Options:
Please be sure to fill out the registration form (see button above) BEFORE making your payment. Reminder NO FEE for Option 1.
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Counselors/Social Workers/Psychologists/Therapists:
NOTE: Safari users may have difficulty seeing the payment box below. You can access HERE as well.
You may also mail us a check:
Made to Help Center, Inc. Mail to: Help Center 421 E. Peach St. Bozeman, MT 59715 |
Medical Practitioners
NOTE: Safari users may have difficulty seeing the payment box below. You can access HERE as well.
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